Evaluate the Foodservice Operation Essay

As time passes by, people were expecting also an improvement in the way cultural institutions would like to show what they got. If you have gone to a museum once, or other cultural institutions, you would probably go back some other time due to the liking in the place and its content. However, an expectation of seeking new experiences would probably be born onto you. Cultural institutions have been making many improvements and developments for the people visiting the place. Such improvements and developments are through exhibits, experiences, facilities, amenities, and many more. Together with the improvements is the food service. The fact that people are now becoming aware of the food trends which are probably seen in the television and the styles of serving and preparations of foods, the need for the improvement of the food service in this cultural institution is a must. Look at this; would anyone have much interest to go to the cafeteria in basement or in any place in the museum, having an old-fashioned theme, walking in a dark path? Someone might lose his/her appetite. Food service operations, such as having cafeterias, food courts and in any other form inside of the cultural institutions, enhance the satisfaction of the people who visits the place. In addition to that, it can also produce additional revenue for the institution and made the entire facility a place to go. Imagine, someone had to walk for a long time to see the cultural institutions have to show. Then the time he/she would be thinking of rest, he/she can then go to the cafeteria and have a rest while recharging his energy through eating. This is how Andy Zakrajsek explains how foodservice operations are important in such cultural institutions. He is the current director or retail businesses and the manager of the Brain Food Court together with the other operations regarding foodservice at the Museum of Science & Industry (Levin, 2006). Food Service Mission A place to rest and unwind The main mission of having a food service operation in a cultural institution is to give time for the people visiting their place a time to recharge, say after an 8-hour tiring strolling looking on what the place have to offer . A need for nourishment can be given by these food service facilities. Another thing is to give time for the visitors to sit beside their friends and families, while enjoying the beautiful scene of the place. Through this, visitors then have the opportunity to unwind and take some rest for the next hour/s going back to see more of the exhibits present on the place. To generate additional revenues Not only on the outside or special occasions are catering on the play. At the Museum of Science & Industry, there are also special events celebrated with which catering services held by the Brain Food Court under Andy Zakrajsek are on the roll. This catering on special events was considered to be one of the activities which generate a large amount of revenues. The museum and all other cultural institutions were designed to have a large area for special events and gathering such as large lobbies, atriums, amphitheaters, etc†¦ However, there is also a need for spacious places inside the cultural institutions; this is in addition to the accommodations needed for the gathering, but also the need for the foodservice preparations. Considering the costs of the foodservice preparations, having a place inside the cultural institution as the preparation area, will costs lesser than renting a place to takeover or a catering service outside, while earning greater profit. Must Adapt to Changes There are also called peak seasons and valley seasons on the museum. The number of visitors may vary from day-to-day or from season-to-season. For example, there can be thousands more of visitors which comes to visit the museum during summer, and by a hundred during winter (Johns, 2006). Due to this ‘seasons of change’, the foodservice must be adaptive to this kind of situation. The foodservice then must be flexible. Since there would be a large number to serve during warmer days, the foodservice operation must also consider the safety, but still must be in efficient manner. And in cold winter days, there must be an operation that shall consider the minimal staffing to lower the expenses. Andy Zakrajsek had thought of this problem and had also find solution to resolve this problem regarding the peaks and valleys. He said that having equipments and designs of the facilities which are flexible should be the best solution for a cafeteria and other foodservice facilities. The museum had undergone major renovations on their designs to adapt with the changes in numbers of guests that will arrive. Considering the case that occurs during cold winter days with which only a few numbers of guests arrives at the museum. The application of these flexible equipments and facilities can be seen; such as shutting down of some of the stations allocated for cooking. Doing this will lessen the costs for the amenities, and also to reduce some staffs. The need for an exceedingly flexible equipments and facilities is a must in order for the foodservice operations to handle the changes with regards to the numbers of crowds and the changing food trends. To Look Great while being Durable The food court and cafeterias are the one responsible for the foodservice operations. Together with other facilities and areas in the museum, the food court and cafeterias must also look really good as elaborated by Andy Zakrajsek. The museum’s food courts and cafeterias have been visited by a million and a half of visitors every year, many of them were kids. In addition to the foodservice operations, the manager of the foodservice operations had included in the food courts and cafeterias some carts, strollers and backpacks having buckles (Levin, 2006). This will make it easier for visitors to handle their kids, and for the place to be in control and in stillness. But these additional equipments must also be durable through time. There had been some changes together with the major renovations, on the floors and walls of the food courts and cafeterias. The food court and cafeteria’s floors were replaced by stain-proof and scratch-proof floorings while still having a nice design. As Andy Zakrajsek explained, they needed an industrial-level of surface materials while still giving an interesting look and designs. Educational Purpose One of the major purposes of the cultural institutions was to educate. Foodservice operations also included this purpose on their operations. There is a ledge purposely designed in front of the pizza and grill stations of the museum. This is made so that children can step onto it so that they can see and observe the cooks while working. The window protectors which divide the stations for cooking and the customer’s area were made of clear glasses which are in lower position relative to the customers view. This is an intended work so that the visitors can make a better look at the cooking and food preparation. Is it profitable? The manager of the Brain Food Court and the other foodservice operations of the Museum of Science & Industry, Andy Zakrajsek, had focused on two things. They made critical and complete evaluations on the foodservice operations. They had evaluated the department for the special events of the museum. The first thing they evaluated are the following; how it functions; how the food courts, cafeterias and foodservice operations connected to the museum and how will it serve the guests; and had also evaluated the quality of the management used and the staffs of the foodservice operation. The second thing they did is reviewing the catering program. The purpose of this is a way easy, the optimization of the income that the museum can earn. After the evaluations and reviews done, they made improvement and developments regarding the concerns stated above. The result is that the net income of the museum had increased up to 250% within five years (Greenbaum, 2004). What makes foodservice profitable is that it enhances the cultural institutions overall purpose, having cafeterias and food courts, catering and other special events and foodservices, make the increase in the number of visitors in the museum, this is the main supporting evidence how foodservice operations make the institution more profitable. As stated by the by Andy Zakrajsek, the catering on the special events held at the museum was considered one of the activities which generates a large amount of revenues. Conclusion The importance of the foodservice operations in cultural institution is extremely high. Thus, this implies that the planning about the foodservice operations must be included on the design process of every cultural institution. Summing it up, there is a critical role played by the foodservice operations in a cultural institution, and planning it up early and having it is one of the measures of success of the institution. Foodservice operations are responsible for the enhancements of the institution, which controls the increases the number of visitors, in which it brings huge revenues to the institution.

The Characteristics of Language Acquisition and Development

Language ability starts even before birth and happens in every area of the child’s life. A child absorbs the language that is spoken in their environment with characteristics such as the tonal quality, the syntax, and the usages of that language. A child can learn languages which are spoken by their parents. The child absorbs the language that is most prevalent in the environment they live. It is a unique phenomenon in human life and occurs in a significant time span. Language absorption is provided by nature from birth, up until around the ages of four to five. Early Childhood Language development in the first five years of life is the key for a child’s development of communication and language. In the first five years of life, the language development begins at birth when infants communicate through their cries and the many looks they give. In the next period, infant’s attempts at communication with adults become more deliberate. This period is usually around xix to eighteen months. Infants in this period can coordinate their visual attention with another person regarding objects and events. Their ability to remember comes into play. Their remembering will consist of recognizing and recall methods. Their quest to further their knowledge will help to facilitate their oral language competencies. Oral language Competencies are directly related to the acquisition of literacy. Children learn new words from hearing them in similar positions as they are used in sentences. They learn their words through direct teaching, parent vocalizations, and other points of interest. They also learn words by associating a word they hear with some concrete reference they can see. Their receptive mode in oral language is listening and their expressive mode in that area is peaking. Their written language receptive mode is reading and their expressive mode is writing. â€Å"Children who are fluent in oral language are more successful learners. † â€Å"Being successful learners in this regard leads to better communication skills, better listeners, and the ability to talk with peers and teachers more effectively. † (Otto, 2006) In the third period, from 18 months onward, language becomes children’s primary means of learning and communication. Preschoolers can engage in conversations, can use language for self-control and have the capacity to participate verbally. An infant’s oral competencies are a part of a larger scenario. What children acquire and learn often relates to what they are exposed to in the womb. My grandmother and mother were always big on making sure that they encouraged my sisters and /or their female friends to speak to their unborn children. â€Å"Talk to the little one and let him or her know that you are there. † I firmly believe that my love for music comes from the fact that mother used to tell me that she played music for me the entire time she was pregnant with me. I seriously fell in love with music at around age 2 (by all accounts and photos). The text tells us that â€Å"infants can perceive sounds beginning with the 25t week of gestation. † (Otto, 2006) This makes it extremely important for expecting parents to talk, sing, read, and provide as many sounds and words as possible. Once babies are born, the text also tells us that â€Å"beginning at birth, children are a part of a social environment. It is within this social environment that language development begins. † (Otto, 2010) â€Å"They are also born with predispositions to pay attention to language and people in their environment. † (Otto, 2006) Children will learn words between 18 months and 6 years of age. They begin to distinguish specific phonemes as early as 1 month of age. † (Otto, 2006) They however are still not able to verbally express those distinctions as of yet. An infant will first need to decipher speech sounds that occur within their environment. That’s why it is crucial for parents and/or caregivers to speak, listen, and then respond to whatever their baby is uttering. This will be a kind of reinforcement of developing language patterns. I think this makes me realize the importance of the bonding process that all parents should undertake after birth. The role of a caregiver should follow later after this process is complete. I think this will play a beneficial role in how an infant will acquire his or her oral competencies. Some of our literature offers us a time table as to when some of these accomplishments will occur. The text tells us that â€Å"at six months a child will respond to his or her name. † â€Å"At twelve months, a child uses their words with meaning and intention. † â€Å"The vocabulary increases from that of five to 20 words at 18 months to 150-200 words at two years of age. â€Å"By the age of 4, a child can use at least four prepositions, know names of familiar animals and has mastered one or more colors. † (Atherton, 2008) This leads us to discuss the various ways in which it could be possible for children to acquire language. There are several perspectives that describe the ways in which children can acquire language skills. â€Å"The Learning perspective argues that children imitate what they see and hear; and that children learn from punishment and reinforcement. †(Shaffer,Wood, & Willoughby, 2002). The first is the Nativist Perspective. This perspective focuses on the inborn and/or the innate human capabilities as it relates to the acquisition of syntactic language. â€Å"Applications provide the opportunity to use and explore language to encourage â€Å"hypothesis testing† and activate LAD. † (Otto, 2006)This would be useful in helping young students develop confidence in questioning the information they acquire. This perspective was researched by Noam Chomsky, who is known for his contributions to the study of linguistics and his influence on the teaching of computer languages and mathematics. The next perspective is called the Cognitive Development Perspective. The idea of language acquisition; as it described by theorist Jean Piaget, is â€Å"acquired as maturation occurs and cognitive competencies develop. † (Otto, 2006) Implications would dictate that in order to be successful in language acquisition, â€Å"learning activities should be developed to match a child's stage of cognitive development. † (Otto, 2006) In a classroom setting, this might be a challenging, tedious, but still rewarding endeavor for a teacher. This idea might find more credence in the arena of special education. The Behaviorist Perspective consists of language being learned through repetitive and supported speech. This is also facilitated by â€Å"associations between stimuli, responses, and events following the response. † (Otto, 2006). Students would benefit greatly from the direct correlation and association of everyday objects, activities, and situations. The implications as researched by B. F. Skinner, â€Å"focus on the stimuli and reinforcements that children experience which involve language use. (Otto, 2006) Children's communication efforts are also supported as well as language exercises that involve a repetitive nature. The Interactionist Perspective; focused on by theorist Vygotsky, has a direct connection on sociocultural interaction. Its implications provide a positive emotional basis for social interactions. It also offers a â€Å"wide range of social interactions in which oral and written language are used in developmentally appropriate activities. † (Otto, 2006) For those students learning on many levels this would be a significant opportunity to apply those oral and written language skills with everyday interactions. Out of all the theoretical perspectives listed, I am more impressed with the Interactionist Theoretical Perspective. In my opinion it offers a greater opportunity to apply language acquisition with social interaction opportunities. It also give the child an avenue to be expressive in ways that will benefit them later in their development. these areas might include eye contact with greater confidence, mediation for future conflict resolution, child-directed speech for positive peer relations; and support for questioning. I am always a fan of social interacting building. References http://languagedevelopment.tripod.com/id15.html

Atheistic Existentialism - Life Domains Essay Example for Free (#2)

Atheistic Existentialism – Life Domains Essay Directions: Complete the â€Å"Atheistic Existentialism† column in the table below by filling in the cells from information provided in the textbook. Atheistic Existentialism / REALITY The only reality for an AE is the one they create for themselves†¦everything is matter – everything is connected as some form of matter or energy and in a cause and effect relationship Atheistic Existentialism / KNOWLEDGE The only knowledge comes from our own senses. Atheistic Existentialism / HUMAN NATURE To an AE – humans are allowed free-will, personalities and consciences – but don’t have any reason to do anything with it Atheistic Existentialism / HUMAN PROBLEMS Their problem is that they can’t deal with the fact that they have human personalities and tendencies – but don’t know why, or what to do with it Atheistic Existentialism / SOLUTIONS TO HUMAN PROBLEMS Humans alone have the only solution to their problem and the more they evolve the better they’ll be at fixing them, so live as if your inner desires do have some meaning and try to make an impact on the world. Atheistic Existentialism / HUMAN VALUE Truly there is no ultimate value of a human life, but Humans can have value because they create their own reality by making their own choices – good or bad. Atheistic Existentialism / HUMAN PURPOSE Our only purpose – according to an AE is that of making yourself into who or what you wish to be, otherwise there is no purpose. Atheistic Existentialism / ETHICS Ethics – Schmethics†¦As long as you make a conscience choice to do something – good or bad – you are determining what your ethics are. not living by the laws of man, or any other guide. Atheistic Existentialism / SUFFERING Nothing good comes of it – there is no purpose for it – so don’t do it. Atheistic Existentialism / MEANING OF LIFE. There is no real meaning – each individual is able to determine what life means to them by their choices to be or not to be, do or not do, etc. Atheistic Existentialism / HUMAN DESIRE Kill it! Don’t be led by your inner needs, wants, voices, it is absurd to follow these â€Å"accidental causes† of evolution – because you don’t need anything more than the basics to survive. Personal Reflection Directions: Briefly summarize your personal reflection on the information that you have entered into Tables 1 and 2 in this assignment. It is interesting to see the â€Å"evolution† of these 3 worldviews. From the Naturalist who views everything as natural in it’s existence – you exist based on your senses and experiences alone to the Secular Humanist with their realization that humans are wonderful – great creatures with personalities and determinations, but it doesn’t matter†¦to the Atheistic Existentialist (AE) – who finally realizes that the innermost feelings and desires we have as humans do exist, but would be better off â€Å"killed† or cut out than to be nurtured and followed. To me – It is just man’s way of not wanting to give credit where credit is do! So many people feel they have to â€Å"give up† so much to follow God. The only way Satan can â€Å"win† is to have more souls in his army than God. He finds our weaknesses and zeroes in on them to keep us from realizing the truth. Man’s ego and sense of self is historically his ruination. It’s easy to see how in these days, these 3 views – all making humans the only thing that matter and by crossing out God, satan is able to lead many astray. Atheistic Existentialism – Life Domains. (2016, Nov 25).

Canadian Shield Case Study Example | Topics and Well Written Essays - 1750 words

Canadian Shield - Case Study Example Speaking of the person who is responsible for making the key decision concerning the company’s software, one should mention that at the present moment Seamus possesses a considerable amount of power in this area. On one hand, he is the head of the IS department; so, it is his call when it comes to implementation of new IT solutions. On the other hand, he has been focused on developing the in-house ISS that he is experiencing troubles with. In other words, at the present moment he is the expert on the new software that is being developed. Additionally, he has been conducting research on commercially available software and found that there is software out there that can be compared with the system that he has been working on. This means that he was able to collect a lot of knowledge about the current situation, and he has made a reasonable decision. However, it is quite understandable that such an important decision can hardly be put on the shoulders of a single person. Therefor e, the board of directors should make the call regarding the decision to move on with the custom software or switch to systems which were developed by other companies. Indeed, this is a rather important change that is likely to affect numerous people and there might be situations where its effect will not be positive. That is why the board of directors should weigh all the possibilities and choose the variant that suits the company best both in the short term and the long-term perspective. It is quite possible that Seamus’s decision can be biased.

Nike and Adidas Coursework Example | Topics and Well Written Essays - 250 words

Nike and Adidas - Coursework Example Nike has winning strategy because it started outsourcing more in the Asian market and has no production costs hence increased profits (Kotler and Kevin 29). Discuss the manner in which each of the 5Ps (product, place, price, promotion and people) is related to customer relationship management. Support your point of view with examples of such relationships. Product refers to features and benefits of the goods or services to the customer and how this can be improved or modified. The relationship is determined by the businessman. Pricing refers to seeking the best price to offer to customers. This is a mutual relationship. Place is where locality of convenience to the customer of getting the product and the customer determines the place. Promotion is awareness creation of the existence of the product through campaign and marketing to attract the customers to the product. Promotion should target specific customers in order to form a marketing relationship with them. People refer to the staff working in the business and who interact constantly with the customers. The right employees will create good and lasting customer relationships (Kotler and Kevin

Investing in Energy Essay Example | Topics and Well Written Essays - 1250 words - 1

Investing in Energy - Essay Example This research will begin with the statement that one reason for the oil foreign policy being different from the conventional Prisoner’s Dilemma game is that we are dealing with exchanges in the world’s political economy. One of the most common and fundamental interests of a multi-national corporation is the land rights on which oil can be produced and manufactured. Most of the oil consumed in the world today has moved from one country to another. It is, by far, the largest single commodity in international trade. This is why it is important. The Red Line Agreement of July 31, 1928, is an example in the history of oil co-operation, in which the United States did not get what it wanted in negotiations. Negotiations for the agreement began with the US and Great Britain squaring off for access to oil in the region that is now Iraq. At the end of World War I, the San Remo agreement awarded Britain mandate over Iraq, but the Americans opposed this. They claimed that since the war was won by the Allies collectively, oil exploration rights in the Iraq region should be shared. However, the British refused. Facing this impasse, the seven American oil companies decided to pursue their oil interests by official means through the Turkish Petroleum Company (TPC, later known as the Petroleum Company). Thus, negotiations with the TPC began in 1922, with the Americans actively pursuing the open-door policy. Essentially, it was in their interest to be assured that they had access to the oil regardless of the new developments that took place in oil production, in the Mesopotamian region. This was a critical time for the Germans and French since the US was making the transition from being one of the major providers of oil to one of the largest importers. One of the biggest problems for the American group and their pursuit of the open door policy is what is referred to as the â€Å"self-denying clause.† In the Foreign Office Agreement of 1914, the â€Å"self-d enying clause† prohibits owners of TPC from handling the production or manufacturing of crude oil other than through the TPC.

Churchill, Hitler, and the unncessary war Essay

Churchill, Hitler, and the unncessary war - Essay Example The Treaty of Versailles, and the punitive damages enforced against Germany, should stnad for nothing. Patrick Buchanan's book does its best to dismiss this complacency and show how British policymakers committed a number of blunders which led to the possibility of war becoming much more likely. One of the chief culprits of those blunders was Winston Churchill, largely lionized today. Throughout this insightful and instructive book, Buchanan takes on conventional wisdom and scores point after point. Buchanan is best known as a conservative commentator in the United States. He has also run for president previously. He represents a Washingtonian wing of the Republican party, one which holds to the first president's most famous line: â€Å"Avoid foreign entanglements.† Buchanan is an ardent critic of American wars overseas and believes many of the conflicts which the U.S. has been involved in in the 20th century have been largely avoidable and unnecessarily costly. As such, he is known as an isolationist, and this book confirms that fact. Buchanan draws on a wide reading of historical documents to make his point in this book. In his view, World War I was unnecessary, and partly caused by the British government's haughty behaviour towards to the Kaiser (Buchanan, 10). Likewise, the Second World War was unnecessary. ... Buchanan takes an unconventional view on both the Kaiser and Hitler, but especially on Churchill who is often seen today as a secular saint. Much of the Churchill worship focuses on his oratory during the attacks on the United Kingdom. There can be little doubt that these were stirring performances and that the man was an articulate and excellent speaker. For example, one of his most famous radio addresses went as follows: We shall go on to the end, we shall fight in France, we shall fight on the seas and oceans, we shall fight with growing confidence and growing strength in the air, we shall defend our Island, whatever the cost may be, we shall fight on the beaches, we shall fight on the landing grounds, we shall fight in the fields and in the streets, we shall fight in the hills; we shall never surrender, and even if, which I do not for a moment believe, this Island or a large part of it were subjugated and starving, then our Empire beyond the seas, armed and guarded by the British Fleet, would carry on the struggle, until, in God's good time, the New World, with all its power and might, steps forth to the rescue and the liberation of the old (Churchill) This is stirring stuff. It inspired millions of Britons not to give up and to continue fighting in the Battle of Britain. It is clear that the man who had ordered the senseless slaughter at Gallipoli in the First World War, was a fine speaker. But strategically he was a poor thinker. He had wanted war for a long time and thought of himself as a warrior (Buchanan, 281). As Buchanan makes clear, he lead Britain into a disastrous war with Germany. By the end of the Second World War, Britain was so bankrupt it had to give up much of

Title Foreign Exchange Market Research Paper Example | Topics and Well Written Essays - 250 words

Title Foreign Exchange Market - Research Paper Example The German is expecting a 0.6% gain in CPI. The cost of durable goods ordered has increased to 2.8% favoring the growth of Euros. The value of the quarterly GDP of US released has fall short of what was the initial estimate. US Q4 is 2.1% while the original estimate was 2.6%. Although the US Dollar is among the most traded currency, many countries in Euro zone use the Euros money. The interest rate is a weapon used to influence the stability of Euros against the US Dollar. In the Europe region ranking, Germany is seventh in trade Netherlands being its primary partner. Germany trades with not less than 17 European Countries. Its strategic location favors marketing to the rest of the countries. Many countries neighboring Germany has preferred the enormous growth in its economy (Floyd, 2010). There is little risk associated with Germany thus doing trade activities with German is promising. Germany has numerous strengths that will lead to real trading activities. The country has a solid base for industrialization as per the quarter GDP (Hill, 2011). The country is among the few countries that is profitable and contributes competition to the rest of the world. German has a diversified export basis that makes trading easy and efficient. The Germans show aggressiveness and are capable of achieving more stable economy and currency. The GDP of German is predicted to have big potential and able to overtake other countries. By 2030, the German predict their GDP to rise to $60,000, a figure past Japan and U.S (Floyd, 2010). The German think this is possible with their dominant industrial sector, which is the most productive in the

Marketing Plan format for Adidas MiCoach Smart Run Research Paper

Marketing Plan format for Adidas MiCoach Smart Run - Research Paper Example t Run, there have been some of the improvements that the innovators would have to bring forth to ensure that that the athletes are able to enjoy features like MP3 music storage, and the connectivity to the wireless headphones. By the use of the miCoach device, individuals are able to recognize the running potential that they have and work towards achieving the potentials. One of the approaches that have been exploited with the use of the device to assess feedback and to monitor progress is through the Run Score. Ones Run Score allows them to track the progress that they are making make comparison of their progress with others as well as make prediction of the performance they would make in the future. The best way for individuals to get their Run Score is for them to take a free run. Free run result is assigned as a particular Run Score on a scale that runs between 0-1000. 0 usually represents a walking pace, while 1000 represents a world’s record. It is based on these a achievements that miCoach provides an individual with some prediction of race times. One way that the Adidas has ensured that evaluation process of the miCoach is successful is through the recommendation and links of the training plan that they offer to the athletes. This recommendation helps the athletes to achieve their training goals. The athletes are advised to take free run throughout their training and thus be in a position to reevaluate and update their run scores. Improvement is determined by the increased run scores. This translates into increased fitness level as well as the prediction of race performance. The goal of miCoach is to give the users, real time and personalized training and coaching plan. This has allowed Adidas to make considerations in what features to add on the device to ensure that athletes benefit more. This is the difference between the sales and the cost of goods that have been sold, divided by the company’s revenue. Adidas sells the miCoach at $399.

Occupy Wall Street Movement Essay Example for Free

Occupy Wall Street Movement Essay The Occupy Wall Street movement started from young protestors growing tired of high student loans and low grossing wages. The movement had moral and economic implications. These implications could be compared to utilitarian, Kantian, and virtue ethics, with one that best applies to the movement. There are several people and organizations that can be held responsible for the inequality and wealth distribution in the U.S. There is an equitable outcome that would be appropriate for our capitalistic society from this movement. The movement will fade away with time with likely outcomes to come from the protests. Discuss the moral and economic implications involved in the movement. One of the main concerns of the Occupy Wall Street movement is the rising cost of college and student loans. If student loans were forgiven, however, it wouldnt solve the fundamental problem of costly education. A government program that forgave student loans would improve the finances of people holding student loans, but it would do so at the expense of taxpayers in America. Many of these taxpayers would fall within the 99%. Furthermore, by seeking bailouts for student loans, the Occupy Wall Street movement is fundamentally no different than the banks and corporations that theyre criticizing. For the most part, media coverage of the Occupy Wall Street protest has been predictable. Stories are narrated according to the pro/con structure typical of balanced reporting or sensationalism. On the one hand, positive focus sympathetically explains why protesters have been demonstrating en masse since Sept. 17. These accounts place the activist mantra of â€Å"We are the 99%† in a historical and economic context that connects significant inequalities in wealth to violations of justice that should prompt people of conscience to demand rectification. On the other hand, negative reports argue against interpreting the protest as legitimate civil disobedience. Occupy Wall Street is an especially interesting collective action movement because it embodies a distinctive and pervasive shift in ethical orientation. The long-simmering forces that gave rise to the protests also have profoundly altered how students today view their place in society. Analyze each of the implications identified above against the utilitarian, Kantian, and virtue ethics to determine which theory best applies to the movement. Support your position with examples and evidence. We are living in historic times. Capitalism will not be brought down in this through this movement. This is as a result of weaknesses of linkages between working class revolutionary theory and practice as represented by the partisan and broader social manifestation of this most decisive force of bringing to birth a new world on the ashes of that morass which we now live in. But it is an hour in which great leaps forward can be made and are being made. Such hours come with lessons that would be invaluable for us living today and for generations coming after us that would eventually cleanse the life of humankind of the ugliness and pains that capitalism stamps on its beauty and fullness. Utilitarian ethics on its own part conflates the expansion of wealth in society as a whole with greater happiness for the greater number of persons in society, thus losing sight of the proportional increase in unhappiness for most members of society that create the wealth, with the expansion of such wealth, which a few appropriate (Ferguson 2008). This is of particular importance for industrial relations, which addresses the site of relations in the process of production. Determine who is responsible for income inequality and wealth distribution in the U.S. In your analysis, make sure to include if this is something that happened suddenly or if it built up over time. Explain your rationale. Wealth accumulates over time. The highest earners are able to save much of their incomes, whereas lower earners can’t. That means high earners can accumulate more and more wealth as time goes on (assuming they don’t blow it all, of course). Higher-earning Americans also have the resources to pay for better tax preparation, which helps them reduce their taxes and save even more money. On the tax front, note also that people who have already accumulated wealth stand to earn a lot in capital gains, which are also taxed at a lower rate. Most of the attention paid to economic inequality pertains to what people are making each hour or each year, not what they already have stored up or what kind of cushion they have to fall back on. Perhaps that’s bec ause most people do not have a firm grasp of how much they’re â€Å"worth,† but they can always look to their paychecks to see how much they have coming in, and can make easier comparisons to their neighbors. Proposals for a wealth tax resurface periodically. The idea is always contentious since it basically requires double-taxation of earnings. There are lots of existing examples of double-taxation on the books, though. Few measures would help the long-term health of the economy more than reducing the economic and political clout of Wall Street. The financial sector exists to connect savers with investors and to do so at the lowest feasible cost and risk. In a sensible world, we would view the financial sector as nothing more than a transactions cost to be minimized along the way to producing the goods and services that the economy is really about. No society has come close to making wealth distribution equal. The great egalitarian experiments of the 20th century proved this, as attentive readers have known since the 1957 publication of Yugoslav dissident Milovan Ä ilas’ The New Class: An Analysis of the Communist System, which revealed shocking disparities in quality of life in the â€Å"workers’ paradises† of Eastern Europe. China gave the world a horrific double-shot of rural poverty and relative urban wealth; it is only since the country joined global trading markets that it has seen provincial poverty decline. At the same time, income inequality in China has grown, as it does in every rising economy. Growing wealth disparities are in fact a sign that overall prosperity is increasing in a competitive marketplace. The economist Gary Becker recently described how this works: â€Å"It would be hard to motivate the vast majority of individuals to exert much effort, including creative effort, if everyone had the same earnings, status, prestige, and other types of rewards. Fewer individuals would engage in the hard work involved in finishing high school and going on to college if they did not expect their additional education to bring higher incomes, better health, more prestige, and better opportunities to marry.† Creating general equality of opportunity is among the greatest U.S. achievements. But creating equality of outcomes has caused misery everywhere it has been tried. Suggest an equitable outcome from the movement that would be appropriate for our capitalistic society. This protesting will end up in getting at least one of the following token changes enacted: Eliminating the electoral college but leaving campaign finance untouched; Outlaw lobbying and then creating a new official department with a new name that companies use to lobby through; Legalize gay marriage; Raise the tax on the rich a small amount for a few years. After winning this token victory the people will go back home to their normal lives and get stuck in the rat race again. It’s true that loan forgiveness will not solve the fundamental problem with education costs, because the real problem is that corporations just aren’t interested in paying for it, they’d rather make money off it, which is precisely what they’re doing. But this does not mean that the costs have to be shi fted to the taxpayer. The private institutions that created the debt in the first place ought to bear the burden. But there is a way that education costs can be drastically reduced without raising taxes a dime on anyone, even corporations: by slashing the defense budget. There are high-quality universities in third world countries that have negligible education costs, simply because they are funded directly by the public sector. Why the richest country on the planet can’t have inexpensive education as well is anathema. Cutting the defense budget increasing education spending are some of the main goals of the Occupy movement, which are also shared by the vast majority of the population, but unfortunately not by our politicians. Michael OHanlon examines proposed budget cuts for the Department of Defense, noting that U.S. military will have to eliminate programs and forces just to accomplish the savings goals now on the books, and outlining possible ideas for cutting spending without harming national security. Predict whether the movement will continue, fad away, or turn into something else. Provide a rationale with your response. Occupy Wall Street was at the pinnacle of its power in October 2011, when thousands of people converged at Zuccotti Park and successfully foiled the plans of billionaire Mayor Michael Bloomberg to sweep away the occupation on grounds of public health. From that vantage point, the Occupy movement appears to have tumbled off a cliff, having failed to organize anything like a general strike on May Day, despite months of rumblings of mass walkouts, blockades and shutdowns. If history repeats itself then the police will continually harass the protesters and make their lives miserable using nonphysical methods. It will not come to Americans getting shot by law enforcement officials. Technology and a more connected culture has changed the political landscape so that less outrages more people. And the Internet has given every person in the world a megaphone that can be heard around the world. It doesn’t take too many people with megaphones to rally the world. Americans will put their collective foot down after a few more beatings well before it comes to shooting. Plus, a lot of law enforcement personnel are pretty fed up with the system themselves. If the protesters made a more concentrated effort to win the hearts and minds of the police and the military they could speed up the process of forcing the government to throw them their victory sooner than later. The Occupy Wall Street movement started from young protestors growing tired of high student loans and low grossing wages. The movement had moral and economic implications. These implications could be compared to utilitarian, Kantian, and virtue ethics, with one that best applies to the movement. There are several people and organizations that can be held responsible for the inequality and wealth distribution in the U.S. There is an equitable outcome that would be appropriate for our capitalistic society from this movement. The movement will fade away with time with likely outcomes to come from the protests. Reference: Business Ethics 2010 Money.msn.com Huffingtonpost.com Cleanbreak.com/ocuupywallstreet

Elasticity Of Demand In A Air Travel Context Tourism Essay

Elasticity Of Demand In A Air Travel Context Tourism Essay Price elasticity of demand and income elasticity of demand. (Ryan air British Airways Data) How are low-cost carriers such as Ryan air able to achieve cost savings? Fixed costs and variable costs. Critical analysis of the issues involved in the following article: BAA Airports: Notice of release of interim undertaking Conclusion Bibliography Introduction Ryanair isà ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦. British Airways isà ¢Ã¢â€š ¬Ã‚ ¦.. This document reports the findings of a review of the economics and business literature on empirically-estimated own-price elasticity of demand for air travel for Ryan air and British Airways. It refers to the data on page two of the assignment handout to both above airlines to illustrate and explain the concepts of price elasticity of demand and income elasticity of demand. The purpose of this study is to report on all or most of the economics and business literature dealing with empirically approximate demand functions for air travel and to collect a range of fare elasticity measures for air travel provide in the data on the second page of the assignment topic and provide some judgment as to which elasticity values would be more representative of the true values to be found in different airline such as Ryan air and British airways, furthermore will evaluate the accomplishment of cost savings of Ryan air through fixed costs and variable costs as well as writing a critical analysis the article on BAA Airports: Notice of release of interim undertaking'(mmc.gov.uk, 2010). Price Elasticity of Demand and Income elasticity of demand in the context of air travel demand: (Ryan air British Airways) We identified two distinct prices for air travel which are price elasticity of demand and income elasticity of demand from the case study for air travel demand which should distinguish among prices for: Low cost carrier (LCC) example of Ryanair and Full Service Carrier (FSCs) example of British Airways; business and leisure travel. Accordingly, to examine the sensitivity of the demand for air travel to its price, separate analysing of the price elasticity of demand is gathered for each of these two distinct markets. Price Elasticity of Demand Dunnett, A. (1988: 260) define Price Elasticity of Demand as a numerical value which describes the degree of responsiveness of demand to changes in prices. In addition Sloman (2005) believed that the demand for a particular good or service depends on a variety of factors. Key influences include, the levels of consumer income, the price and quality of the services in question and especially services that are close substitutes. As a general rule, once other influences on demand stay unchanged, a higher price for a product leads in a lower quantity demanded. However, the price responsiveness of demand varies from one good to another and from one market to another (FitzRoy et al, 1998). Since the availability of alternative modes of transportation that are reasonably close substitutes for air transport such as low cost airlines like Ryanair diminishes with distance travelled, it is expected that the demand for air transport will be less elastic for longer flights typical example of British airways with is a FSCs than for shorter flights typical example of Ryan air. Just considering an example where Ryanair (a low cost airline) flights to Milan from  £49.99 return and British Airways from  £628 return. The problem though with Ryanair is that you can find this cheap ticket if you book it about it well in advance. But if we try to book it on the same day before your journey the price has gone up at  £179.99 return when British Airways price will be still remaining the same until a week before your journey. Further, international travel tends to be widening over more time than domestic travel, so that the airfare is a smaller proportion of overall trip costs, which makes international travel less sensitive to changes in ticket prices. In addition, leisure travellers are more likely to postpone trips to specific locations in response to higher fares, or to shop around for those locations offering more affordable fares. Consequently, it is expected that the demand for air transport for leisure reasons will be more elastic than business travel who usually travel with FSCs. According to Anthony et al (2000) Ryan air prices management is systematically offering different prices to different customer segments in response to demand whereas (Kimes, 1989) suggests that the team in charge of yield management need to identify how changes in pr ice will affect their customers. Within the airline industries customer demand may be higher on week ends, during summer months, or at particular times of a day, (Belobaba, 1987). Managers must be able to forecast time-related demand so that they can make effective pricing and allocation decision to manage the shoulder periods around high demand period. However the corporate business traveller during the week becomes a leisure traveller when on holiday or at week-ends. Different occasion find the same consumer having different expectation and needs, (Buttle, 1986). Such a concept is termed elasticity of demand. According to the Data from the case study downloaded from Ryan air website, the price of the flight is far more higher than the price of the flight on other following days of the week day. However, when approaching the end of the week-end or school holiday, there is a huge demand and the increased demand drives the price up again as customer are returning from their vacation or family are going on holiday. Closer to the date and time of the scheduled service, the price rises, on the simple justification that consumers demand for a flight becomes more inelastic the nearer to the time of the service. The low cost airlines such as Ryan air follow the pricing strategy outlined above. Customers booking early with carriers such as Ryan air will normally come across lower prices if they are ready to commit themselves to a flight by booking early. This gives the airline the plus of important how full their flights are likely to be and a source of cash-flow in the weeks and months prior to th e service being provided. People who book late often regard travel to their planned destination as a need and they are therefore likely to be prepared and able to pay a much higher price very close to departure. Airlines call this price discrimination yield management but despite the consider name, at the heart of this pricing strategy is the straightforward but important concept price elasticity of demand. Ryanair has a seat pricing policy that causes fares to rise as a flight fills up (Ryanair.com, 2010). Following theory of supply and demand, if customer wants a seat so badly, they will pay more for it than otherwise. Income Elasticity of Demand It is defined as numerical values which describe the responsiveness of demand to a change in consumer incomes. (Sloman, 2005) Because of the recession, demand for low cost flights grew rapidly as family with higher income who were travelling with FSCs before would prefer low cost than traditional airlines and some current low cost customer with low income may prefer domestic flight or would just prefer not to travel by air. In air travel, FSCs are essentially joint products consisting of differentiated service bundles that are identified by fare classes. However the yield management systems employed by FSCs also create a multifaceted form of inter-temporal price discrimination, in which some fares (typically economy class) decline and some increase (typically full-fare business class) as the departure date draws closer. This implies that ideally, empirical studies of air travel demand should separate business and leisure travellers or at least be able to include some information on booking times in order to account for this price discrimination, and that price data should be calibrated for inter-temporal price discrimination: for example, the use of full-fare economy class ticket prices as data will overestimate the absolute value of the price elasticity coefficient. Within the set of differentiated service bundles that comprise each (joint product) flight, the relative prices are important in explainin g the relative ease of substitution between service classes. Given the nature of inter-temporal price discrimination for flights, the relative price could also change significantly in the time period prior to a departure time. In particular changes in real income and the prices of substitutes or complements will affect demand. Alternative transportation modes (road and rail) are important variables for short-haul flights, while income effects should be measured for both short and long-haul. Oum et al. (1992) provide valuable tools that occur when evaluating the demand models. Air travel demand can be affected by changes in the prices and service quality of other modes. For short-haul routes (markets) the relative price and service attributes of auto and train would need to be included in any model; particularly for short-haul markets such as low cost airline. Failure to include the price and service attributes of substitutes will bias the elasticity. For example, if airfares increase and auto costs are also increasing, the airfare elasticity would be overestimated if auto costs were excluded. The entry of low cost carriers leads to lower fares for a subset of traffic and competitors will offer a supply of seats to match these fares. Lower average fares should lead to lower demand elasticity estimates, while increases in the number of competitors in the market will lead to higher demand elasticity estimates. How low cost carriers such as Ryan air able to achieve cost savings? Fixed Costs and Variable Costs. Ryan airs business model is focus around its general low cost philosophy. That is Ryan air attempts to cut all non value adding activities as it strives to drive costs down to the total minimum. Below are typical examples how it drives its downwards which include selling directly to its customer over the internet or over the phone rather than via agents and middlemen, thus saving commission cost and administrative cost. Ryan air is a ticketless as most of it customer buy over the internet, in return for a booking reference that is exchanged at the checking counter at the airport for a boarding pass. The airline has no in flight meals which is a cost saving measure that cannot be much inconvenience to its customer since all Ryan air flights are short haul. Nevertheless has subcontracted catering services on its flights where customer can buy an in flight meal and drink should they wish which is another way of driving price. Cabin crew double up as cleaner and this helps Ryan air to promise a turnaround time at any airport of 30 min rather than 45-60 min that has FSCs been the norm. Another cost cutting device, is the typical example of the UK smaller airports such as London Luton, cheaper to fly to from than bigger airports such as Heathrow which it is use at least as its base as they are less congestion and facilitate turnaround times for aircraft to be a lot shorter. Fixed Costs Fixed Costs are defined as the Total costs that do not vary with the amount of output produced (John, S. 2005:82) Ryan air as a LCC operate in the environment of high fixed cost, fixed capacity in the short term, a perishable product and seasonal demand. Virtually all of airlines costs can be considered fixed. The cost of the capital tied up in the plane, the fuel it take to fly the route, the crew it will take to staff the ground and flight operations insurance, rent, etcà ¢Ã¢â€š ¬Ã‚ ¦ All these cost are fixed once the company decides to fly a particular route and the variable costs associated with serving another passenger on the flight are figure lively peanuts. Ryan air generates sufficient revenue through ancillary services such as car rentals, accommodation, currency, travel insurance, transactions, refreshments, to cover variable costs and offset at least some fixed cost. Management believes that providing these services through the internet allows Ryan air to increase sales, while at the same time reducing costs on a per unit basis. Variable Costs Variable Costs are defined as the total costs that do vary with the amount of output produced (Sloman, 2005: 82) The relatively low variable costs associated with many capacity- constrained Ryan air allow for some pricing flexibility and give operators the options of reducing pricing during low demand times. Ryan air always seeks for low variable costs. Below are factors that help Ryanair to maintain a low variable cost: One type of aircraft, management believes that its strategy of limiting its fleet primarily to three variants of a single type of aircraft from a single manufacturer enables it to limit the costs associated with personnel training, maintenance and the purchase and storage of spare parts, as well as affording greater flexibility in the scheduling of crews and equipment. Pricing is based strictly upon revenue maximization process that matches the aims and objectives of prices elasticity of demand Internet booking which cut paper and administrative costs No airport sales offices/ no cancellations Charging a surplus for excessive baggage Maximization of seat capacity per plane Use of less expensive airport as Ryan air been offered incentives is a controversial one Ryan air director of communications. Ryan air further endeavours to reduce its airport charges by opting, when practicable, for less expensive gate locations as well as outdoor boarding stairs rather than more expensive jet ways. Ryan air has entered into in agreements on competitive terms with third party contractors at certain airports for traveller and aircraft handling, ticketing and other services that management believes can be more cost resourcefully provided by third parties. Management attempts to obtain competitive rates for such services by negotiating multi-year contracts at prices that are fixed or subject only to periodic increases related to inflation. One of the typical example is the price of aviation fuel which is directly related to the cost of oil but Ryan air control this through hedging. All these factors listed above contributed to a low variable cost of Ryan air, a key component in any successful yield management system and provide an opportunity for leverage against its major competitors. Critical analysis of the issues involved in the following article: BAA Airports: Notice of release of interim undertaking

Incredible Galileo Essay -- Catholic Church, Scientific Method

Stillman Drake, the author of Discoveries and Opinions of Galileo, describes Galileo's opposition as â€Å"... professors who regarded the new method as injuries to philosophy and by priests who believed the new criterion of truth to be inimical to religion.† Drake is accurate in his statement that the opposition put forward by Galileo's accusers was regarded as an injury to philosophy, but Galileo's opposition focused primarily on the need to check unbridled spirits about the judgment and interpretation of holy scripture; in addition Galileo's opposition and defense also had undeniable scientific and epistemological aspects. Moreover I argue that Galileo in return created an argument that focused upon his belief that scientific discovery should not be held in the jurisdiction of the catholic church, that the core of Galileo's argument revolves around his belief that the components of a new â€Å"scientific method† and the new criterion of truth should not be he ld under church scrutiny. During a time of protestant reformation, the Catholic Church convened the Council of Trent (1545-1563) in order to maintain orthodoxy among the people. The Catholics primarily focused on traditional and appropriate individuals of the church to interpret holy scripture whereas the protestant reformation preached individual pluralistic interpretation, thus threatening the catholic church and causing the church to become highly sensitive. (12) In the year 1954, the council decreed that â€Å"...no one relying on his own judgment shall, in matters of faith and morals pertaining to edification of Christian doctrine, distorting the Holy Scriptures in accordance with his own conceptions, presume to interpret them contrary to that sense which holy mother Chur... ...s reply to Ingoli (1624), eight years after the Inquisitions verdict, remained devote on his belief that scientific discovery should not be at the jurisdiction of the Catholic church since he boldly stated to Ingoli that â€Å"...I must tell you that in natural phenomena human authority is worthless.† (178) Throughout his entire defense Galileo argued that natural phenomena and scientific discovery should not be under the church’s jurisdiction. Galileo's magnificent discovery gave way to the everlasting feud of religion versus nature, the new criterion of truth, the new scientific method, scientific independence, and ultimately the foundation of humans natural inalienable rights. By defending his beliefs Galileo was able to convey his message by means of science, religion, and philosophy and ultimately paved the road for future scientists and moral philosophers.

Flowers For Algernon :: essays research papers

Algernon is a mouse. He's a special mouse, Charlie Gordon is told, and it must be true, because whenever Charlie and Algernon run a race (Algernon is in a real maze; Charlie has a pencil-and-paper version), Algernon wins. How did that mouse get to be so special, Charlie wonders? The answer is that Algernon's IQ has been tripled by an experimental surgical procedure. The scientists who performed the experiment now need a human subject to test, and Charlie has been recommended to them by his night-school teacher, Miss Kinnian. Charlie's a good candidate for the procedure, because even though he currently has an I.Q. of only 68, he is willing, highly motivated and eager to learn. He's convinced that if he could only learn to read and write, the secret of being smart would be revealed to him. Charlie wants to be smart because he works as a janitor in a factory where he has many friends, but even as he goes along with their hijinks, he suspects his friends mock him. The opportunity to be made smart--really smart--is irresistible, even though there's a chance that the results of the operation will only be temporary. Because Charlie wants his co-workers to accept him. And therein lies the tale. Charlie does indeed get smarter. He struggles to absorb as much knowledge as he can in whatever time he has. He suggests a new way to line up the machines at the factory, saving the owner tens of thousands of dollars a year in operating costs, and the owner gives him a $25 bonus. But when Charlie suggests to his factory friends that he could use his bonus to treat them to lunch or a drink, they have other things to do. Charlie's too smart for them now. He's even smart enough to assist with the research on intelligence enhancement. He's smart enough to suddenly perceive Miss Kinnian with new eyes...and fall in love. Everybody is Charlie Flowers for Algernon is such a beloved classic that it has remained in print since 1959 and is now in its 58th edition. It has received science fiction's highest honors, the Hugo and Nebula Awards. It's been translated into dozens of languages, adapted for TV, and performed on stage. Cliff Robertson won an Oscar for his performance in the 1968 movie version, Charly. Everybody loves Charlie's story because Charlie is so vulnerable, so representative of readers' internal desires to fit in, to be smart, to have friends, to love. Everyone carries the ancient baggage of childhood, a time when others (adults, older children) were the keepers of the secret knowledge of the world. The revelation of Charlie's raw hopes and dreams

braces Suck! :: essays research papers

"Braces Suck!" One out of three children or teenagers will have to live, at one point, as a prisoner of their own dentist. Teenagers are faced with zit and acne wars during the stages of puberty and braces add additional torture to this already hellish time to both parent and child. A life with braces is far more embarrassing, painful, and expensive than living with buck-teeth, gaps, or overlapping teeth. Mental scars remain long after cuts and bloody sores in the mouth have healed. These metal-like plates come with a long list of insults and nicknames. All through school one can expect to be called brace-face, Jaws and metal mouth just to name a few. The 'orthodontically' challenged are always the center of electricity and lip-locking jokes. The dentist's office is also a source of embarrassment. Most offices are filled with other patients and operating rooms are easily accessible making it easy for others to watch the pain and embarrassment the patient has to goes through. If one should forget to brush their teeth before their visit, they will regrettably become immortal as the doctor announces the left-over remains of a Turkey and Cheese sandwich stuck between the molars. Braces become a constant source of embarrassment. Braces are three to four years of physical torture beginning with the very first office visit. The applying of the brackets itself is long, tiresome, and uncomfortable. First, cold, flavored clay is shoved into the inside of the mouth, forming a mold as it dries. Jagged metal squares (brackets) are glued to the tooth, forcing hot, burning, glue to drip down the gums. Braces also cause everyday aches and pains in the mouth. Metal wires, guiding teeth to a new shape, stab the inside of the mouth causing cuts and sores while tearing the linings of the mouth each time a person's mouth opens. Rubber bands that are strung across each of the brackets pull and stretch teeth until gums are painful and sore. Being born with imperfect teeth can be painful†¦trust me! Braces hurt parents' wallets well after the metal and glue is scraped and chiseled off. Payments while braces are being worn are unbelievable. The average cost of braces today is around 10 thousand dollars.

Managerial Competencies Essay

Question 1. List the three managerial competencies that have led to your success so far in your job. List your strength and, for each strength listed, determine how that strength might get you into trouble and why is it so difficult to become and effective middle manager? Answer Managerial competencies is defined as sets of knowledge, skills, behaviours, and attitudes that a manager needs in order to be effective in a wide range of managerial jobs and various organizational setting. There were six core important specific competencies: the communication, planning and administration, teamwork, strategic action, multicultural, and self competencies. Managerial competencies is useful to me, a current manager of business plan and reporting for Retail Product division in Telekom Malaysia Bhd, also would be useful after my promotion to Assistant General Manager of Business Finance for Technology and Innovation division of Telekom Malaysia Bhd. The competencies will help me to excel on designated job, improve self-management and communication within organisation unit, better planning and administration of teamwork and more sensitive about changing of subordinate behaviour and environment surround them. Three managerial competencies that have led to my success in a job are: a)Communication competencies, b)Planning and Administration competencies, and c)Teamwork competencies. 1.Communication Competencies A communication competency is your ability to effectively transfer and exchange information that leads to understanding between yourself and others. It includes: †¢Informal communication, †¢Formal communication, and †¢Negotiation In 2010, I was given responsibility to improvise Telekom Malaysia Group Segmental Reporting through high accuracy identification of cost drivers for Customer Subscriber’s Equipment (CPEs), Revenue Sharing Out payment, Leased Routers and Product Licensing. It requires a new cost transfer process  between Retail Product to respective Line of Business (LOBs) divisions where involves inter-department cooperation and collaboration to achieve this goals. Further, it requires me to build good working relationship with LOBs in order to be successful. I began by initiating informal communication with various divisions such as Information Technology and Network Infrastructure (ITNT), Service Management and Demand Forecast (SPDF), Group Costing, various LOBs and respective product owner within Retail Product to obtain their views and resources capabilities if the implementation takes place. I realized it is not a straightforward process because it requires a lot of effort to identify allocation drivers to each LOBs segments, limited access to the information and data available is not derived from one single place. In order to overcome these issues, together with my team, we have established strong collaboration between all divisions and communicate with them from time to time to understand problems, ways to minimize the difficulties and setting up moving forward plan and process flow. It takes a lot of negotiation with respective division especially in term of cut off time to provide the data and eligible of drivers that will be used for allocation purposes. Some negotiations with information providers do not take long but there few requires continuous negotiation until the processes are fully stable and ready for service. Once a process flow had been completely implemented and applied by all division, I then started to communicate formally with all TM Group and ready to start the process to improvise Group Segmental Reporting. Meantime, I have received a very positive feedback from Group and all divisions that this exercise really helps them to improvise better profitability as well. 2.Planning and Administration competencies Planning and administration competency involves deciding what tasks need to be done, determine how they can be done, allocating resources to enable them to be done, and then monitoring progress to ensure that they are done. This competency includes: †¢Information gathering, analysis and problem solving; †¢Planning and organising projects; †¢Time management; and †¢Budgeting and financial management We were once facing a challenge from top management to execute 100% 2011 Key Performance Indexes (KPI) for asset tagging achievement by taking consideration a full completion of tagging exercise for assets acquired prior 2006, 2007 – 2009 and 2010. The majority of assets were classified as routers which many of them already been deployed at customer’s premises, lost or not at working condition. This is one of the toughest job to be delivered in 2011 due to in complete information for old assets, problem to identify lost assets and require a high support from vendor whom previously perform installation at customers’ premises and from other division such as Customer Service Operation (CSOC) team. By October 2011, we are only managed to achieved 69% out of 1,821 assets that need to be tag and this situation really give us high pressure since we running out of time and got 3 more months only to complete the remaining of the assets. Further, it has potential Net Book Value (NBV) impact of RM4.5 Mil if the activities was not planned and administered properly. This situation also require Retail Product Finance team to gather all necessary information from various unit, analyzing a result, identify ways to solve a problems within a given timeframe. I took immediate action by putting strategic plan with respective assets owner and design the most achievable timeframe for everyone to follow. My team had table out the proposal to Vice President and Head of Department (HOD) during our weekly management meeting and action had been taken immediately soon as everyone agreed. I started to execute a plan together with my team and assets owner by classifying assets group with potentially not found, not working condition, can be found and available at customer’s premises. Each group of the assets was tackled by different kind of approach and we are monitoring a progress from time to time until end of the process. My team will update the status of assets on weekly basis and report was produced to respective HOD for their immediate attention and action. Any unresolved issues were brought up and thorough checking was performing for each of the issues. Meantime, we are also monitoring the financial impact and ensure asset retirement and depreciation was performed timely. Our hard work and tremendous effort was worthwhile for Retail Product where by December 2011 we managed to achieve 100% asset tagging KPI and manage to recognize RM4.5 Mil NBV in a book. 3.Teamwork competencies A teamwork competency is accomplishing tasks through small groups of people who are collectively responsible and whose job requires coordination. Teamwork competency can become more effective by: †¢Designing teams properly; †¢Creating a supportive team environment, and †¢Managing team dynamics appropriately I have realized that in the past 2 years both Retail Product and Global have been using unreliable forecast driver as a mechanism to allocate International Bandwidth cost among each other. By using forecast drivers, I have difficulties to convince LOBs about cost that should be taken up by Retail business and to ascertain the drivers that being used as allocation basis to them are proper or not. I have approached Bandwidth management team and Global Data Management (GDM) team to relook this matter again and find ways to allocate cost at high accuracy and efficiently rather than using forecast as a basis throughout a year. Realized that this implementation requires strong and high commitment team, I have approached my team member and we have started to initiate several discussions with Costing, GDM, and Bandwidth management team including product owners. We also communicated to LOBs and Group Finance to support us on our mission to change the driver process. Initially, we have difficulties to convince Global Finance about the important of using appropriate drivers and cost allocation since they have been performing the same method for several years already. They were afraid the changes may impact a lot in in their Financial book, require additional tasks and resources. In order to overcome this ambiguity, in the past few months, we have been brief about the existence of new system called ABOR resided at network which able to track bandwidth usage up to service offerings and thus, using this opportunity, we managed to convince Global Finance to start making changes. Further, our management have empowered us to take actions based on the best judgement without always seeking approval from them. We were also been promised by management that the successful of this project will add to our KPI. Finally, with a great support and commitment, both RP and Global have come to consensus about methodology and approach to deliver cost allocation with better cost drivers’ analysis and everyone seems able to accept the new way of doing things. Strengths and challenge to achieve affective middle manager Based on the above 3 competencies, I believe that I possess the following strengths that able to help on self development and assist a company towards achieving strategic goal and objectives. a)Relation-oriented and Change-oriented leadership behaviour; b)Value Innovation and Change; and c)Excellence Relationship. 1.Relation-oriented and Change-oriented leadership behaviour I believe that I possess a relation-oriented behaviour especially on providing a support and encourage my team member when perform difficult task, providing coaching and mentoring, finding time to listen to my subordinate and willing to accept suggestion from subordinates and peers. In change-oriented leadership, I have shown to management that I am able to understand the need to adapt the change of environment, implementing a major change in strategies and encourage and facilitate efforts to implement major change. A challenge to practice this strength in current middle manager position is that top managers such as Vice President and Executive Vice President might sometime have difficulties to accept the new strategies and ways of doing things because they are already complacent with current method and not willing to take a risk with the new approach. Thus, even though my subordinates have a very high motivation to perform the new methodologies but without a strong support and encouragement by top managers may sometime lead to frustration. 2.Value Innovation and Change I am always encourages my subordinates and peers to seek opportunities for different and innovative approaches to address problems and opportunities in Telekom Malaysia and facilitates the implementation and acceptance of change within the workplace. I am also able to identify and drives changes needed to adapt strategically to changing of management and internal initiatives, catalyzes new approaches to improve results by changing organizational culture, systems, or products/services. In other occasion, each year we encountered a problem to rationalize our Business Plan number with Information Technology and Network Technology (ITNT) unit because there was  no specific platform being given by TM management that we can discuss and agree among each other during Business Plan exercise period. The outcome is mush worsen when a project start to kick off because somehow part of a project cost neither budgeted at our unit nor ITNT. A lot of staff complaining about this situation and something need to be done to improve the situation. Upon realizing the important of this issues, together with my superior and peers, we started to put up proper plan and drive communication with ITNT during 2011 Business Plan exercise. I have initiated a first discussion with ITNT team where comprehensive rationalization exercises have been carried out several times after that. I have appointed one of my subordinate to compile and execute all information so that both our unit and ITNT can share each other, detail assurance where a cost should be resided was taken into high consideration and the demarcation of project owner was fully identified. No doubt, though we have some problems with a few product owners who resistance to accept this new way of exercise due to time consuming and a lot of pressure was putting back to them, we are constantly persuade them about the important and benefit of the outcome from this newly added exercise. Though Group Finance had provided the platform at a very last minute during BP exercise period, both our unit and ITNT have a very minimal issues and problem to bring up since we have rationalized our number prior to that. At the end of a period, objectives have been fully achieved and ultimately have mutual understanding and co-operate each other with minimum discrepancies. 3.Excellence Relationship I have a capability to initiates and maintains strategic and trusting relationships with stakeholders inside and outside the organization (e.g. TM colleagues, government bodies, regulators, industry players, technology partners, investors, media, customers and alliance partners) to advance business goals. My team members were given responsibility to improvise Group Segmental Reporting through identification of proper cost drivers for Subscriber’s Equipment (CPEs), Revenue Sharing Outpayment, Routers Leasing and Product Licensing. It requires a new cost transfer process and my team felt difficulties to implement due to complication on obtaining the drivers, too manual and limited resources. I have initiated the discussion with various parties like GEMS, IT – Data Warehouse, Service Planning and Demand  Forecast Unit (SPDF) and Retail Product division about possibility to obtain the drivers and identify a method to do it. In order to reduce the difficulties among my team member, I worked with them to identify a methodology to access the information, type of template to extract the data and setting up the deadline to accomplish a job on monthly basis. I always discussed with my team about problems to perform this job and how to overcome such incidents. I told my team members that their effort and contribution towards achieving this goal is very valuable and helps to improvise TM’s reporting. We are started to establish good relationship with data provider parties such as IT, SPDF and product owners so that the analysis can be carried out on monthly basis. My team members successfully implement the new tasks and help to improvise Group Segment Reporting. We have received a positive feedback from various parties in Group Finance and Line of Business (LOBs) since the cost transfer exercise really helps them to establish better profitability Unfortunately, a great challenge that I have to face when putting through this concept in work division is a reluctant from management to accept the changes as every division seems more comfortable to work within their own division rather than to accept changes from outsiders.

Breach of Contract and Remedies Essay

For the injured party within a breached contract to claim for remedies whether it was agreed on at the time of writing the contract or an decided at a later time, both the injured party and the other party (e.g. a business and a customer) will have to go to court to decide what kind of remedy will occur to the injured party fairly to the proportion to the damaged done. Courts There would be cases where without the courts present when there has been a breach of contract, injured party may claim more than the total damaged done or may receive insufficient amount compared to the damaged occurred. To avoid this, the case will be given in court to ensure that based on the breach of contract and the damaged occurred it could be an unbiased solution and done fairly up to satisfactory. Depending on the type of cases of the breached contract, there are three main civil courts where both parties can hear their cases which are the Small Claims court, the County Court and the High Court. For example if T-Mobile and a customer where in a dispute of the breach of contract, they would apply for a court hearing where the case will give to a judge who will be a case manager for T-Mobile and the customer. Depending on the seriousness and the remedy or the amount the injured party can claim, the case manager will allocate and place the case to the appropriate court to carry out this case. If the dispute were between T-Mobile and an individual customer may be assigned to Small Court as they deal with small claims cases. If the dispute was with T-Mobile and a business, it may be assigned to a County Court as the claims would be higher than Small Courts. If it was with T-Mobile and a multi-million business or a manufacturer / supplier, it may be assigned to a High Court where complex cases are looked into. At the time of breach of contract, whether there has been a remedy within the contract agreed upon or not, the injured party will be able to take this case to court to be able get a better remedy sentenced given by the Judge from T-Mobile. When there is a breach of contract, the injured party will be compensated for the damaged caused. Small claims court Out of the three types of court, Small Claim is smaller and is part of the County Court. The Small Claim court will usually deal with smaller or less important claims which include contractual and business disputes. The business that usually goes to the Small Claim courts are to claim from failure for supplying goods and services that does not exceed or go above  £5,000. As these types of claims are usually common, it will be easy for the judge to make a clear decision simply based on the case put forward without the need of seeing the documents. As it is clear for decision to be finalised only legal advice may be given but not encouraged to have representative present in court. Also payment for legal help is not allowed, this could be because the Small Claim court will have a quick and efficient case being closed which means that it could reduce the parties cost in court. For example, if there were a dispute between T-Mobile and a customer and maybe T-Mobile may have not supplied a service to the customers several days although the customer has recently paid for the service. The customer will be able to claim for damages. Since for T-Mobile this dispute could be considered a small amount as they are a big and well known business worldwide, they are able to have this dispute finalised at the Small Claim court where the customer would be able to claim for damages. Knowingly T-Mobile would not be paying more than  £5,000. Depending on the claims and damages occurred to the injured party, T-Mobile may not lose as much money that could impact their profit margins on a monthly basis nationwide. When a customer is the injured party and the case has gone to a Small Claim Court, the customer may not benefit as the judge may have made up their mind of the remedy given to the injured party. This may not give the injured party a chance to be able to speak out or give their input about the severity of the breach of contract cause by T-Mobile. As a legal representative may not be present or speak on behalf of the injured party, the customer will need to accept the remedy declared by the judge given by T-Mobile. It may not be what the injured party wanted but may need to accept. T-Mobile will be forced to give the remedy even it was agreed upon within the contract. For example, the injured party (party) may have expected to receive cash for the damaged caused but the judge may allow T-Mobile to give a contract of choice without the need of payment from the customer. This may benefit T-Mobile more than the injured party as the amount of remedy may be limited and only  the gathering of the documents given to the judge will be able to make a decision of the remedy given to the injured party. The remedy that may be given could be cash back to the injured party as T-Mobile may have charged them for unwanted services. Or it could be a small fine to T-Mobile for not giving the cash back in the first place to resolve this dispute such as unliquidated damage as a remedy to the injured party. County court This type of court will deal with bigger cases, a fast track case where it is worth between  £5,000 to  £15,000. The difference between County court and Small claim court is that the County court will have a jurisdiction involved to hear people’s cases in court. The County Court will deal with larger cases such as recovery of land, bankruptcies, company wind up, consumer’s credit and copyright matters. Compared to the Small Claim Court, the County Court is more formal and cases will be heard by a circuit judge who acts as a senior judge who will make decision on the case. Also they will be able to have a legal representation to have the parties have their cases represented to the judge. As well as the small claim court, help and advice will be available from the court and also will allow a person to claim against another. For example if T-Mobile were to be in dispute with another business causing more than  £5,000 of damages for not meeting the business needs for supplying services such as being their internet provider. This could be part of company wind up for T-Mobile. As another business is a client of T-Mobile, T-Mobile has not been able to meet the term of the agreement or has caused a breach of contract. The damage cause will be far too great to be dealt with in the Small Claim Court and may need to be dealt in a County Court where both parties will have a legal representation to present their cases to the Circuit Judge. If the judge reviews the case and conclude that T-Mobile were not able to keep to their agreement, the judge would be able to decide the penalty and the amount of damages the business will be able to claim. The County Court will allow the injured party to have a legal representation. This means that for the customer will be able to have a written report or have the legal representative empathise more on the damaged caused by T-Mobile. If the injured party is able to get more than they expect for remedy, this could benefit the injured party than T-Mobile. However the type of customer that will be taken to the County Court may need  to fulfil some criteria to be able to be eligible to be in the County Court. This could be the depending on the amount of damaged caused or the type of customer that could be more significant than an individual person in a mobile contract with T-Mobile. To be in the County Court, the injured party or the damaged cause may need to be significant for additional documents and a legal representation to be present to give their case to the judge. As County Court is greater than Small Claim Court, the remedy that may need to be given to the injured party would be greater, this could mean a larger fine to T-Mobile than the fine in Small Claim Court. The fine would be greater because the product or service to the injured party would have been significant and the damaged cause would have lead to be dealt with in a County Court for example supplying a faulty machinery that should have been sophisticated and be robust from malfunctions. Remedy such as unliquidated damages may occur. High court In the UK, High Court is the most senior of the first instance civil court; this is where many cases are dealt with if it is a high priority or a sensitive case. The High Court is divided into three divisions which are the Queen’s Bench Division, The Chancery Division and The Family Division. The Queen’s Bench Division is a part of the High court that takes and hears multi-track contract cases. These cases usually consist of involving and dealing with large sum of money or complex point of law. The Queen’s Bench Division will deal with business matters which makes it act as a Commercial Court dealing with matters such as insurance, banking etc. They will also hear civil appeals from the County Court. The Chancery Division is another part of the High Court that deals with the financial matters of equity and fairness such as taxation, bankruptcies, mortgages etc. The Family Division will deal with the family law such taking and dealing with cases such as divorce and adoption. The Family Division may have a little role when it comes to cases of business matters. For example if T-Mobile was in a contract or agreement with a large business or supplier and there has been a breach of contract and the damage was too great to be dealt with in the County Court, then it may need to go to the High Court. If the matters were to involve large sum of money, they will need to go to the Queen’s Bench Division. As they may have been negligence on T-Mobile behalf, the Queen’s  Bench Division will be able to oversee the case and conclude the damage the injured party will be able to claim and fine the party that carried out the damages. If T-Mobile was working with a third party to supplier many of their products to in order to expand their coverage of sales and T-Mobile may have not been able to meet some of the terms of the contract which may have led to the third party to break promises and be in a position of distress. It may be liable to T-Mobile where large of money has been lost or have not been cleared out on T-Mobile behalf. This case may have been dealt with in the Queen’s Bench Division of the High Court. The High Court is such a prestigious court this means that for a T-Mobile case to occur there, the case may need to be important and greater than the case in County Court. As the importance of the case will be significant this will mean that normal customer may not be in the High Court unless other aspect that is a serious matter is involved possible relating to other organisation or international matters. This could usually be between business to business. As businesses have a lot more to lose than an individual customer of T-Mobile, the dispute may need to solved in the high court where the case could last for a few days. When there is a breach of contract between business, the injured party will be able to sue T-Mobile and this could be in huge numbers. T-Mobile customer that walk in to their store a sign a contract may not be eligible for a High court case rather business to business that are both well known in the media whether it is domestic or international, a breach of contract may disrupt the service of both business until the dispute has been resolved. As the case would be in a High court, the damaged caused to the injured would be significant to be dealt with in a County Court where millions of pounds of damaged could have occurred. This could show that the remedy given would be much more significant. This could be a huge fine to the injurer party (T-Mobile) however is certain cases the judge may issue an injunction or specific performance as a remedy to the injured party. Time limit When there is a breach of contract between two parties, the injured party will be allowed to claim for a remedy however, the claim of a remedy has a time limit. The Legislation Act 1980 has made it clear for the claim of remedy to have a time limit. This means that once a dispute has occurred  between the two parties caused by the breach of contract, the injured party will have a time limit of 6 years to be able to claim the remedy. In certain situation, such as the sale of land will have a time limit of 12 years of breach to be able to claim for remedy. There may be certain circumstances where the time limit to claim for remedy may extend if fraud has been involved within the breach of contract or the party claiming has a disability of lack capacity. In the case of T-Mobile, if there was a dispute to occur where T-Mobile may have not fulfil its duty to provide a service, in the Terms and Condition it states that it is up to the customer or consumer to tell T-Mobile about the damag ed caused and the claim that will be carried out as soon as possible. Although the Legislation Act says up to 6 years. Under the Data Protection Act, T-Mobile may not have the details or the information of the customer if they have previously terminated the contract and discarded the details of the customer. This could prove to be difficult for the customer to claim for remedy if there is no evidence to back up the breach of contract. I think that at the time of breach of contract whether if the customer check their phone bill and has been charged outrageous amount or charging the customer for service they did not agree to at the time of writing the contract, the customer may notify T-Mobile immediately about this incident. If the case has not been solved, this may be taken to a Small Claim court where the decision will be made swiftly and fair for both parties, if not to the injured party. With contract with retail customer, the dispute would have been resolved efficiently without the need of a court hearing to settle the dispute, this can show that with minor incidents the Legislation Act 1980 for the time limit may not be needed. However if the breach of contract were to be between T-Mobile and another business and the dispute has not been resolved within the time limit of 6 years, then the injured party will be able to bring up the case to the court to be resolved if it has been bought up within 6 year to be resolved. Conclusion In a presence of a breach of contract between T-Mobile and another party, based on the amount of damaged caused the case may be able to go to one of the three courts which are Small Claim Court, County Court or the High Court. With T-Mobile making different contract whether it is standard form  contracts or tailored to be in an agreement between both parties, T-Mobile may go to any of these courts depending on the severity of the damaged occurred at the time of breach of contract. Along with these court different remedy may be given to the injured party for example, unliquidated damage, injection or specific performance carried out. If T-Mobile were to use standard form contract, the terms and condition would be generic for all of their customers that have agreed to the terms which could mean that it may be easier or simpler for T-Mobile not to breach the contracts as they were the company that have created it in order to fit their purpose as a business. Also T-Mobile will need to consider all of the legislation acts such as the Sales of Goods Act, Contract (right of Third Parties) Act or The Consumer Protection (Distance selling) Regulation which will be enforced on to T-Mobile to follow in order to continue trading within the UK. This could also include T-Mobile not to make sure that within the contract has a misrepresentation which could cause serious harm to the company if it were to be found out during the breach of contract. The judge may be able to place serious offence on to T-Mobile as it could lead to a criminal offence to the business which could result of the company or person within the management to take blame of this incident which may have caused many customers to agree to a term that may have cause certain damage to them. Many businesses will need to make sure that when creating a contract with many different parties, they are able to create terms and condition or promises to one another in order to carry out once there has been an agreement to it as once the contract has been agreed on, and it will be legally binding. Both express and implied terms would be included to create a set of promises and remedies stated if there occurred a breach of contract.

American poets Essay

Argued to be the â€Å"greatest of all American poets† (Gale 71), Walt Whitman is regarded by both local and foreign critics as one of the most influential literary minds in the history of the United States. His poem â€Å"O Captain My Captain† which he revised thrice in his lifetime (Gale 72) was one of the most published works during his time. The poem was written shortly after the end of the American civil war which was won by President Abraham Lincoln against the secessionists known as the Confederate States of America. However, President Lincoln was assassinated shortly after the victory. Whitman wrote the poem as a tribute to the late president who he revered as the man responsible for keeping America together through the troubled times of civil war. Lines 1-8 The poem’s first lines introduce the controlling metaphors that build up the rest of the selection. The first line introduces the metaphor of the â€Å"Captain† which is actually Whitman’s representation of Abraham Lincoln and the second line introduces the â€Å"ship† which is the metaphor for the United States of America. The â€Å"fearful trip† is the metaphor that Whitman used for the American Civil War. Both lines express the end of a struggle (the Civil War), with the second line describing the victory as hard won by saying that the ship â€Å"weathered every rack†(Whitman). The second and third lines indicate joy and relief, with people â€Å"exulting’ as the ship finally docks. This line is followed by sudden surprise. Whitman makes use of the repetition of the word â€Å"heart! † to denote that something shocking had happened. What happened is elaborated upon by the succeeding three lines at varying degrees of disclosure. The sixth line is subtle, only hinting some act of violence with the â€Å"bleeding drops of red†(Whitman) that denote the drawing of blood. The seventh line gives a victim for the violent act described in the sixth by mentioning that the Captain had fallen on the floor and it is only on the eight line that the captain’s death is confirmed. Lines 9-16 The 9th and 10th lines both express Whitman’s lamentation at the irony of his â€Å"Captain† dying just after they had achieved victory. In desperation, he asks the impossible of the dead â€Å"Captain† such as to â€Å"Rise up! † or â€Å"hear the bells. † and entices the corpse with the prospect of fanfare. This continues through the 11th and 12th lines where Whitman blends both the public’s celebration of Abraham Lincoln’s military victory and their lamentation for his assassination, with â€Å"bouquets† being more commonly used on events such as the former and black â€Å"ribboned wreaths† on the latter. There are also various descriptions of a massive crowd with words like â€Å"shores a-crowding† and â€Å"the swaying mass† which sends the notion that the entire nation are celebrating and mourning the late president. The 13th to 16th lines detail an expression of denial on Whitman’s part to accept the death of his â€Å"Captain†. The speaker dismisses the â€Å"Captain’s† death as a dream. Whitman describes himself assisting his â€Å"Captain† by offering his arm. In the 13th line, the speaker also refers to the â€Å"Captain† as â€Å"Father†, perhaps to emphasize how Whitman perceives Abraham Lincoln as the man who kept America together. It’s â€Å"Father† so to speak. Lines 16-24 In the 16th line, the speaker is brought back to the reality of the â€Å"Captain†, his â€Å"Father’s† demise. The â€Å"Captain’s† lips are described as â€Å"pale and still† and in the 17th line, the more definite signs of death such as not feeling anything and having no pulse are given. The speaker again makes reference to the ship’s achievement because of the â€Å"Captain† from the 18th to 19th lines. He describes the ship as having been able to dock safely with its object won. This is pertaining to the Civil War waged by secessionists who the American government had triumphed against under President Lincoln’s leadership. The last four lines present the speaker’s point of view regarding the victory. While he commands the shores to â€Å"exult† his â€Å"captain’s† honor, he himself decides to continue mourning his loss. In the last two lines, the speaker finally faces the reality of the â€Å"Captain† has indeed â€Å"fallen cold and dead†. Works Cited: Whitman, W. â€Å"O Captain My Captain†. Poetry-Online. 20 July 2007. Gale, Thomas. Exploring Poetry. Gale Group, 1997.